Technique
Support Info
Même le meilleur des appareils peut avoir une panne, ou nécessiter de la maintenance ou une actualisation de logiciel qu’on ne peut pas faire sur place. Notre service technique entretient et répare rapidement et avec compétence les appareils des marques que nous distribuons.

Pour joindre notre service technique, vous pouvez remplir le formulaire ci-dessous, ou appeler par téléphone.
Adresse
Decibel SA
Service technique
Rue des Bosquets 31
1800 Vevey
Hotline
+41 (0)21 925 30 00
Contact par Mail
Email support technique:
service[at]decibel.ch
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Allen&Heath - QU FIRMWARE RELEASE V1.5
V1.5 adds channel naming, 4 DCA Groups, flexible dSNAKE and Monitor output patch, global USB recording source point, plus support for Qu-32 and AB168.

http://www.allen-heath.com/ahproducts/qu-16/
http://www.allen-heath.com/ahproducts/qu-24/
http://www.allen-heath.com/ahproducts/qu-32/
iLive firmware - maintenance release V1.94
V1.94 is a maintenance release of the Allen&Heath iLive firmware.
it fixes a bug:
A ME-U hub linked via Port B and with its Network port connected to the iLive
network to poll for channel names could cause the iLive to slow down and eventually lock up
after several hours. This issue has now been resolved.
RCF RD NET 2.0
RDNet software enables to remotely control and manage professional speakers and audio objects/devices. Each single device, with its own built-in communication board, microcontroller and dsp, is an active part of the brain of the system, able to store presets, receive commands and continuously send status information. Download the latest 2.0 version.
GLD V1.42 maintenance release
V1.42 is a recommended update for GLD mixers. It fixes an issue that could cause the user interface to become temporarily unresponsive in rare circumstances.

You can download V1.42 and accompanying documentation here: GLD Firmware

Please read the Release Notes and firmware update instructions before downloading the firmware.
Allen&Heath: UNDERSTANDING QU-DRIVE and USB
Important informations regarding Qu-Drives is available here: QU-DRIVE